Young consumers of the world, unite!

2010-3-10 14:07:00 From: Global Times

BEIJING, March 10 -- Coinciding with Consumer Rights Protection Day on March 15, the China Association for Quality Promotion (CAQP) released a report in cooperation with five Beijing universities revealing that one in four college students would not bother to take any recourse if their consumer rights were violated.

Of the 1,034 students surveyed, most have experienced infringement of their consumer rights in at least one of five areas: purchasing poor quality goods (13 percent), overpaying for a product (27 percent), falling victim to false advertising (26.5 percent), unfulfilled warranty services (37 percent) and fake brands (9 percent).

Once students discover this violation, 38 percent expressed they would appeal to consumer rights institutions and 35.5 percent would turn to the media. However, as much as one fourth said they would cut their losses and do nothing, citing lack of resource, time or knowledge about how to exercise their rights as a consumer.

Shopping stings

For Qian Jin, an international relations freshman at China Foreign Affairs University, it was a question of lacking both time and energy to fight back.

Hanging out with his classmates in Xidan, Beijing last year, Qian was invited by some young women who claimed themselves from Chinese PLA General Hospital who were looking for volunteers to conduct tests on the effects of radiation from computer screens on facial tissue.

"I use computers a lot, so I was curious," said Qian.

After following the women, he realized their "hospital" was actually a beauty salon, where a cosmetologist began giving him a deep cleansing facial.

"I had to spend more than 100 yuan ($14.65) to clean my pores. Later, I realized that I was cheated," Qian said. "But at that time, I just came to Beijing and was not familiar with the city. I was putting all of my energy into preparing for the national grad student entrance exam and had no time to fight back, so I just gave up."

Don't want any trouble

The survey also revealed that a third of students didn't know which department they turn to for help in filing complaints. Xie Kehui is one of them.

Xie, a first year grad student at the School of Pharmaceutical Sciences, Peking University, was shopping for a computer in Zhongguancun, Beijing last September, when he was talked into a model after the salesman said the one he was looking for had sold out.

After returning to his dorm and turning it on, the boot screen displayed specs far inferior to those the salesman described. Though he was not satisfied, he decided it wasn't worth to go back and complain.

 

   

中文 English 日本語 한국어 Français Deutsch Русский язык Español Português عربي Melayu Indonesian Italiano Монгол Tiếng Việt Lao BIG5

·Study in Beijing ·Study in Shanghai ·Study in Chongqing ·Study in Guangdong ·Study in Heilongjiang
·Study in Jiangsu ·Study in Shandong ·Study in Shanxi ·Study in Sichuan ·Study in Anhui ·Study in Tibet
·Study in Henan ·Study in Hunan ·Study in Hebei ·Study in Jiangxi ·Study in Shaanxi ·Study in Zhejiang
·Study in Liaoning ·Study in Hubei ·Study in Tianjin ·Study in Yunnan ·Study in Fujian ·Study in Qinghai
·Study in Guizhou ·Study in Ningxia ·Study in Hainan ·Study in Guangxi ·Study in Gansu ·Study in Jilin
 
   
map Need Assistance? Have Questions?  Skype: www.admissions.cn  E-mail: Help@admissions.cn
 
Copyright © 2004-2014 Admissions.cn Inc. All Rights Reserved. 京ICP备10029054-1号