Chat Live with Foreign Customer Service

2009-12-10 17:32:00 From: livinchina.info
I have moved the blog space to a new host located in U.S last month. Using foreign host can avoid website register record of China because it may leak individual privacy. The price for it is rather expensive than internal but I think its worth doing.

This morning when Im still in bed, I browse my blog with cell phone to see whether it has new comments. However, just after a few hours, I cant open blog again using my desktop computer. I find that the ping back IP address from livinchina.info is not correct, so I start to use Online Service provided by host vender. After some simple questions, a service named Bob connect to me and chat live with me. In fact, its my first experience for chatting with foreign directly so I look out my grammar carefully.

The process of communication is smooth. Bob understand my problem quickly and provide a solution scheme after ask me some question for verifying account validation. I do it follow his conduct and solve the problem at last. In the process, some English slang and abbreviations trouble me, I could guess its meaning only. Sometimes Bob makes some type mistakes, and he would apologize for it immediately. I also type wrong words but it doesnt hinder our communication.

   

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